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FAQ

  • Are you a manufacture or a Trade Company?

    We are professional manufacturer, founded in 2008.
  • What's the order process?

    1) Inquiry—provide us all clear requiremenis(total qty and package details).
    2) Quotation—official quotation form with all clear specifications from our professional team.
    3) Making Sample — confirm all quotation details and the final sample.
    4) Payment terms— T/T 30% deposit before production, 70% balance against copy of BOL.
    5) Production—mass production.
    6) Shipping— By sea or by air.
  • What terms of payment you use?

    As for the payment terms, it depends on the total amount please check below:
     
    1) Payment Method : T/T or on Alibaba.
    2) Total amount is less than USD $3000.100% pre-paid by T/T. In this way. the buyer could avoid second time bank service fee.
    3) Total amount is over USD $3000. T/T 30% deposit before production. 70% balance against copy of BOL.
    4) Other possible situation : sample fee and mould charge (OEM services)
  • What is the lead time?

    For generally, we ship the goods within 5-10 days after order is created. Quantity more than one 40ft container shall be confirmed before order is placed.
  • What is the warranty?

    Generally the warranty is one year.
  • How is the goods shipped?

    The goods will be shipped by air, sea or train, some countries have combined transportation, which is provided to save cost for customers.

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